Websites designed to define your brand’s next chapter.

We don’t just build websites. We craft strategic, high-converting digital experiences — refined, fast and deeply aligned with your brand’s next evolution.

Why Gem Media?

Backed by 20+ years of experience in web strategy, UX, and visual design, we bring long-term thinking to every build. Our clients don’t just get websites — they gain clarity, consistency and a digital ecosystem built to scale.

  • Trusted by e-commerce brands, service providers and consultants

  • Built on strategy, not just style

  • Streamlined delivery, grounded in systems thinking

  • Designed to convert, last, and grow

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WHAT WE DO

  • Strategic Website Design

    Custom design & build tailored to your business goals. Whether you're repositioning, launching, or evolving, we design websites that make you look the part and perform like it.

    START A WEBSITE PROJECT

  • Website Audit

    Perfect for brands with an existing site that isn’t converting. We diagnose what’s working, what’s not, and what needs to shift.

    BOOK NOW

  • Ongoing Maintenance & Support

    Monthly support plans for updates, tech management, and strategic enhancements. Focus on your business—we’ll keep your site sharp.

    EXPLORE PLANS

OUR APPROACH

Clarity first. Design second.

We follow a simple but powerful 4-step system:

  1. Strategy Session – We uncover your business model, goals and brand positioning

  2. Design & Content Wireframe – We map what goes where, based on proven UX patterns

  3. Development – Clean, modern build (with custom code where needed)

  4. Launch & Optimise – Final testing, support and post-launch improvements

FROM OUR CLIENTS

  • I engaged Gem Media recently to update my website, refresh my branding and help with some social media templates. I've been very impressed from beginning to end with Gemma's exceptional communication, design skills and professionalism. Her talent and passion for graphic design is evident through all of her work, and her carefully considered processes make the customer experience streamlined and enjoyable. I am absolutely thrilled with all the work Gemma has done for me. I can highly recommend her to anyone looking for exceptional quality design and media services, with a friendly and helpful approach!

    BELINDA SILK | WAIUKU CRANIOSACRAL

  • I really appreciate that Gemma listened carefully to my business ideas and could put it all together in a cohesive way. I’m delighted with the website and the ease at which I can edit it as needed.

    - MICHELE / LUMIERES CLINIC

  • The website and branding ticks all the boxes. There are so many nice touches. The copywriting tells our story so well. The product photography is really clever and fits the handmade nature of what I make. I’m very happy with the final result.

    - TROY / WEST COAST TIMBER TREASURES

  • Gemma has tweaked our website to keep it fresh and functional. I really appreciate her “no question is too simple” approach and I admire her “behind the scenes technical know-how”.

    - JOANNE / SCOTT’S STEELWORKZ

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FAQ

  • Most full custom websites take 4–6 weeks, depending on scope and responsiveness during key milestones.

    We also offer a fast-track “Website in a Week” option for clients who need to launch quickly with focused, high-impact outcomes.

    If you have a specific deadline or launch date in mind, let us know—we can often design a build plan around it.

  • Absolutely. Many clients purchase one of our premium Squarespace templates and then book us to refine, customise, or expand it.

    This is a smart, flexible option if you want:

    • A faster start with a strategic layout already in place

    • Custom styling, integrations, or content support layered on top

    • A more affordable alternative to a fully custom site

    Templates are designed to scale—and we’re happy to help evolve them into something unique for your brand.

  • Yes. Most custom projects are split into 2 or 3 instalments across the project timeline.

    If you’re booking a high-ticket service or combining multiple offers (e.g. branding + web + marketing), we’re happy to offer flexible milestone-based payment plans to suit your cash flow while keeping the project moving forward.

  • Our primary platforms are:

    • Squarespace 7.1 – ideal for service providers, coaches, creatives, and consultants

    • Shopify – best for e-commerce, digital products, and physical retail

    We also work in WordPress, Wix and Webflow for specific client needs, but only when there's a strong strategic reason.

    Not sure what platform suits you best? We can guide you based on your goals, team, and tech capacity.

  • Yes, book a consultation so we can walk through your options for your situation.

  • We offer two options:

    1. Bring your own copy: If you already have brand messaging or written content, we’ll incorporate and refine it for web.

    2. Need help? We provide:

      • A free Website Copy Planning Workbook to help you DIY with clarity

      • Add-on done-for-you copywriting services if you’d prefer to hand it off

    Strong copy is one of the biggest factors in conversion—we’re here to support you either way.

  • Our website design services start from $4,500 + GST for a custom-built, strategy-led site.

    Pricing depends on the complexity of your project — things like the number of pages, integrations, content needs and whether you require e-commerce or booking systems.

    Here’s a general guide:

    • Website in a Week Intensive: from $2,500 + GST
      A focused, fast-turnaround option using pre-approved structure and content. Ideal for launches and relaunches.

    • Custom Design & Build: from $4,500–$8,500 + GST
      Full strategy, custom design, responsive development, and foundational SEO. Tailored for established brands ready to scale.

    • E-Commerce (Shopify): from $5,500–$10,000+ + GST
      Includes store setup, conversion-focused UX, product strategy, payment + shipping integrations and optional CRM/email flows.

    Every project begins with a strategy call or discovery session to define the best solution — and we’ll always provide a custom proposal based on your goals, priorities, and budget.

    Need a smaller step first? You can book a Website Audit to identify what’s working and what’s not before committing to a full build.

Still have questions? Contact us

Ready to elevate your digital presence?

Book a strategy call or request a custom quote — let’s build a website that moves your business forward.